Terms

These Terms and Conditions (“Terms”) govern your access to and use of the websites, products, and services operated by ByteSoul Ltd (“ByteSoul”, “we”, “us”, “our”). We operate multiple brands and platforms, including without limitation OpenHosst, Renttrr, Homatto, and AxoonAI (collectively, the “Services”).

By accessing or using any Service, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation and that “you” refers to that organisation.

If you do not agree to these Terms, do not use the Services.

1. Accounts and Eligibility

• You must be at least 13 years old (or the minimum age in your jurisdiction) to use the Services.
• Provide accurate, complete information and keep your account credentials confidential. You are responsible for all activity under your account.
• We may refuse, suspend, or terminate accounts at our discretion where required to protect users or comply with law.

2. Acceptable Use
   You agree not to:

• Violate any applicable law or regulation.
• Infringe intellectual property, privacy, or other rights.
• Upload or distribute malware, spam, or harmful code.
• Attempt to access accounts or systems without authorisation.
• Interfere with or disrupt the integrity or performance of the Services.
• Use the Services for high‑risk activities where failure could lead to death, personal injury, or severe damage.
• For marketplaces/directories (Renttrr, Homatto): post false, misleading, or illegal listings; circumvent fees; or engage in unsafe transactions.

We may remove content or suspend accounts that violate these Terms.

3. Your Content and Licence

• You retain ownership of content you submit to the Services (“User Content”).
• You grant ByteSoul a worldwide, non‑exclusive, royalty‑free licence to host, store, reproduce, modify, publicly display, and distribute your User Content solely to operate, improve, and market the Services. For public listings/directories, you grant us the right to make your content publicly available as configured by you.
• You are responsible for User Content and represent you have all necessary rights and permissions. We may remove or disable access to content that we believe violates law or these Terms.

4. Software, IP, and Ownership

• The Services, including software, design, and content provided by ByteSoul, are owned by us and our licensors and are protected by IP laws.
• Except as permitted by open‑source licences explicitly provided (e.g., certain OpenHosst components), you may not copy, modify, distribute, reverse engineer, or create derivative works of the Services.
• Trademarks, logos, and brand names (including ByteSoul, OpenHosst, Renttrr, Homatto, AxoonAI) may not be used without our prior written consent.

5. Plans, Fees, and Payments

• Some Services are offered on paid plans or per‑use fees. Prices and features are described at the point of purchase.
• You authorise us and our payment processors to charge your payment method for applicable fees, taxes, and recurring subscriptions until cancelled.
• Unless stated otherwise, fees are non‑refundable. For ChatLLM Teams or other products that state no refunds, those terms apply.
• We may change prices with reasonable notice. Changes take effect in the next billing cycle unless you cancel beforehand.

6. Cancellations and Terminations

• You may cancel recurring subscriptions at any time via your account settings; access continues until the end of the current billing period.
• We may suspend or terminate your access immediately if you breach these Terms, create risk or legal exposure for us, or where required by law.
• Upon termination, your right to use the Services ceases and we may delete or restrict access to your data, subject to legal retention requirements. You should export your data prior to cancellation where export tools are provided.

7. Third‑Party Services

• The Services may integrate with third‑party products (e.g., payment processors, analytics, identity providers). Your use of those is governed by their own terms and privacy policies. We are not responsible for third‑party services.

8. Marketplace and Directory Terms (Renttrr, Homatto)

• We provide platforms to publish listings and connect parties; we are not a party to transactions between users unless expressly stated.
• You are solely responsible for verifying counterparties, complying with local laws, and ensuring accuracy of listings and availability.
• Fees, deposits, cancellations, and dispute processes may be specified in product‑specific policies. We may mediate at our discretion but are not obliged to resolve disputes.

9. OpenHosst Specific Terms

• Some OpenHosst components may be open‑source. Each component is governed by the licence accompanying it.
• Where we provide managed hosting, uptime targets and support levels are defined by your plan. You must maintain secure configurations and are responsible for content hosted on your account.

10. AxoonAI Specific Terms

• AxoonAI aggregates links, tools, and news from third parties. External content is provided “as‑is” and may change or be removed without notice. Inclusion does not imply endorsement.

11. Beta Features

• We may offer preview/beta features. They are provided “as‑is,” may be changed or discontinued at any time, and may be subject to additional terms.

12. Privacy and Data Protection

• Our processing of personal data is described in our Privacy Policy. For certain Services, we may act as a processor under a separate data processing addendum (DPA) when contracting with organisations.
• You agree not to submit special category or sensitive data unless we have expressly agreed in writing to process it.

13. Confidentiality

• If you receive non‑public information from us (e.g., prototypes, roadmaps), you must keep it confidential and use it only to evaluate or use the Services.

14. Warranties and Disclaimers

• The Services are provided “as‑is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.
• We do not guarantee that the Services will be uninterrupted, secure, or error‑free, or that data will be preserved without loss.

15. Limitation of Liability

• To the maximum extent permitted by law, ByteSoul and its affiliates, directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, goodwill, or business interruption.
• Our total aggregate liability for all claims relating to the Services in any 12‑month period is limited to the greater of: (a) £100; or (b) the amount you paid to us for the Service giving rise to the claim during that period.
• Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

16. Indemnity
    You agree to defend, indemnify, and hold harmless ByteSoul from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of the Services, your User Content, or your breach of these Terms or applicable law.
17. Changes to the Services or Terms

• We may modify the Services and these Terms from time to time. We will post the updated Terms with a new “Last updated” date and, where material, notify you via the Services or email.
• Continued use after changes become effective constitutes acceptance of the updated Terms.

18. Export and Sanctions Compliance
    You must comply with applicable export control and sanctions laws. You may not use the Services if you are located in, or are a resident of, a country or region subject to comprehensive sanctions, or if you are a prohibited party.
19. Governing Law and Jurisdiction
    These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, except that we may seek injunctive relief in any jurisdiction.
20. Contact

• ByteSoul Ltd, United Kingdom
• Company No.: 16802211
• Email: mail@bytesoul.co.uk

21. Miscellaneous

• Entire agreement: These Terms and any referenced policies constitute the entire agreement between you and ByteSoul regarding the Services.
• Severability: If any provision is held invalid, the remaining provisions remain in full force and effect.
• Waiver: Failure to enforce a provision is not a waiver.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights in connection with a merger, acquisition, or sale of assets.
• Notices: We may provide notices via email, in‑product messages, or by posting on our websites.

If you have questions about these Terms, please contact us at the email above